Xbox One Not Read Discs

So if I put in Halo none of my apps will load. If I spit out disk then my apps load. It takes like 5 minutes instead of 5 seconds on a good day to recognize my disk.My internal harddrive which is 500gb was 95 percent full and I am in the process of transferring it all to a 5 TB external hard drive. My question is if my internal hard drive was so full would this cause a negative effect on anything else. My guess is no and that there is a problem with the disk drive. The  good news is I  have it under warranty with gamestop till november so I can bring it back no questions asked if it continues. Thanks for any and all help , support , and input.

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:
Answer

Yes there is.  Just delete your profile from the system then do a factory reset on the console.

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