Xbox One not detecting Wifi after downloading new dashboard.

My xbox one can't detect my wifi signal when I sign on. Sometimes I have to completely power it down for it to start working. This all started happening after I downloaded the updated dashboard. Is this a known issue with the update or is it just a coincidence?


Discussion Info

Last updated July 4, 2018 Views 7 Applies to:

Same thing is happening to me. After the dash board update my console went offline and no longer detects my wifi unless I do a complete factory reset. If I turn off my Xbox I have to do it all over to get back online. I called Microsoft and after about an hour on the phone they couldn't come up with a solution.

I found out that it was an issue with the new dashboard and having an external drive attached but it's fixed now. I no longer have any problems. Hope yours was the same and is resolved.

I had a similar issue - I manually put in my wi-fi info and I haven't had problems since.