XBox One Name Problem

I have a problem with changing my user name on my Xbox One. 

When I initially set up my new Xbox One, I brought my user name over from my xbox 360:  RBGambler.  It and my gold membership conneted to the new system with no problems.  The issue I have is when the One kinect system see's my face and logs me in, it pops up and says "Welcome Jen".  I have no idea where the name Jen Bright came from.  I have never set up that name on any of my accounts.  No where in the profile set up is there a place to change your name, other then your gaming name.  I logged into my computer and my profile correctly states my name is "Robbie" and no where does it show up as Jen Bright.

Is there a place I can change this feature, so when I walk into the room it says "hello Robbie"?

 

Thanks,

RBGambler

WDE

 

 

Question Info


Last updated July 5, 2018 Views 22 Applies to:

Sign into http://account.live.com and it should let you change the name there.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

As per Smwutches' post, it should be under the heading Display Name. Changing this should allow the new, correct name to propagate across to the console.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.