Xbox One Media Remote

Why doesnt this work properly on Youtube?  It scrolls up and down but not left and right through the videos - will there be an update for this or have I just wasted £20??

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

At least yours scrolls.  None can go up and down using the channel buttons and that's the only pair of buttons that works.  

The troubleshooting section of the support page says the remote works with most except one "particular app", though it doesn't explicitly say YouTube.  I use the YouTube app more than any other, so I feel the same as you as far as regretting the purchase.

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I can scroll up/down but not left right either. I can't start the videos either.

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G'day all! As DogMeat points out in the support article, some 3rd party apps do not yet fully support the Media Remote.

It sounds like you are all having difficulty with Youtube currently. If you'd like a workaround for now, then check out the SmartGlass for Xbox One app. It will allow you to navigate your Youtube app from a smart phone or tablet.

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Hello, just recived my media remote today. Cant interact with youtube and it wont interact with the cd player app.

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Hey there Apeachs!

As Misses Joust pointed out, some 3rd party apps may not be compatible for use with the Media Remote. However, you can use the SmartGlass app from a smart phone or tablet as a workaround to navigate your Youtube app.

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