Xbox One Media Remote No TV Support

I just purchased the xbox one media remote and am experiencing an issue trying to control the volume/mute button, they don't work plain and simple. The remote functions fine with the xbox one. I have the xbox set up for my tv and it turns it on/off without issue. Any ideas why the remote doesn't work with my tv?
 

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Last updated July 4, 2018 Views 4 Applies to:

I had this exact same problem.  In the end power-cycling the system worked for me.  After that the volume buttons worked fine.  I just held my finger over the on/off switch for about ten seconds to power-cycle it.

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