Xbox One Kinect

just wondered as it seems silly to have such a thing and it not work so here we go ...

on the back of the Xbox One Kinect their is a fan however mine is not spinning and i was wondering if it was meant to or not ?? please someone help


Discussion Info

Last updated July 4, 2018 Views 1 Applies to:

hi, I have xbox one and my kinect is no working tell me the kinect is dead

do i want Request from microsoft new one ?

If you suspect your Kinect is broken, ring MS Xbox support and they will help you diagnose/troubleshoot or arrange a replacement to solve this for you.

Presumably the fan only ever comes on when necessary as I've never even noticed mine has one but mine is very well ventilated. I'm 99% sure there is no fault here and if there is, we're in the same situation haha.

What Dynamic said...    I ordered a new Kinect on Feb 24th....  just in transit now. There is a backlog of orders (so I was told by support). Sooner you order the better, IMO.

Kingvas, were you e-mailed a tracking number when it shipped?  Thanks!

I was sent an email that my order was delayed.


I track my order as follows:

log in to profile> bottom of page in grey on LH side is a support tab> select repair> you will have a list of current repairs with a [Track] link.....  I just checked mine.....

I just checked it.  Thanks again!