I picked up my XBox One on Day one and i suffered the Kinect issue which is not really being covered on major gaming sites customer support was very helpful and is sending me the stuff to send it back for a new one which will probably take several weeks if not up to a month with the holiday here. I want to know why are we not being offered anything for the problems we are going thru? Sure i can still play any of the games that are not supported fully by the Kinect but with 8 kids they sure would have liked to use if they could. It's great that they are giving free games for the disc drive problem but i think they should have at least offered us users something be it some points or a arcade game as a sorry. Anyone else feel this way?