So I am having the same disc issue as the vast majority of people. I call Microsoft to set up a repair, the guys tells me all of their computers are down due to the volume of repair orders they are getting and that I would have to go to Microsoft website to set up a repair myself. I go to the website, and the website doesn't work either. so not only do have a 500 dollar non-functioning xbox one, Microsoft is unable to repair it. The warranty is useless since Microsoft cant even set up a repair. The guy on the phone couldn't do anything to help me, he simply said he would call me back in about 4 hours IF they had their computers up and running. This is absolutely ridiculous, playstation doesn't even need to advertise, Xbox is going to drive all of its users to ps4 all on its own.