Xbox ONE is the worst joke by microsoft since vista.

So I am having the same disc issue as the vast majority of people. I call Microsoft to set up a repair, the guys tells me all of their computers are down due to the volume of repair orders they are getting and that I would have to go to Microsoft website to set up a repair myself. I go to the website, and the website doesn't work either. so not only do have a 500 dollar non-functioning xbox one, Microsoft is unable to repair it. The warranty is useless since Microsoft cant even set up a repair. The guy on the phone couldn't do anything to help me, he simply said he would call me back in about 4 hours IF they had their computers up and running. This is absolutely ridiculous, playstation doesn't even need to advertise, Xbox is going to drive all of its users to ps4 all on its own. 

 

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Last updated July 4, 2018 Views 1 Applies to:

I don't think this is a very good way to ask for support.  Notice you had zero responses.

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I don't think he was asking for support in his post, rather posting about his crummy experience with the support process.  In a support forum, I would actually think MS would like to read feedback from users and the issues they experience when calling in.

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Try calling again and see if yo get a different result?

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how bout we ignore what the last poster said because i myself had the worst experience one can have with the support. completely incapable of fixing anyones issues

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You will never get it fixed if you don't call back and be nice. They have lots of issues to deal with and you have to understand that they will be busy for a week or more, but that should not stop you from trying again.

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