Xbox One HIGH Packet loss

So I've been struggling with Destiny for a while now, always getting laggy connections and whatnot.  So I decided to run a detailed network statistics.  It shows that I have a perfect down and upload speed, along with a good latency (for my connection) but my packet loss is anywhere from 75-100%.  I thought this was strange so I kept testing, same thing.  I want to note that I'm hardwired in, and I checked the modem on my pc to make sure my xbox was still in the DMZ and all firewalls were disabled.  I check my connection on my computer, displays the same down, upload and latency but on my pc i have 0 packet loss.  What is up with this?

 

Question Info


Last updated October 1, 2018 Views 420 Applies to:
Answer

Xbox Live is currently having service issues, because of this your console can't contact the servers which results in high package loss

You can see the current service status right here support.xbox.com/xbox-live-status

If you still experience these issues after the service issues have been resolved then please create a new post and include the following information

What Country/State/Province do you live in? 
Modem brand & model number: 
Router brand & model number:
How many Xbox 360 and Xbox One consoles are connected to this router?: 
Wired or Wireless (for each console): 
Things you have tried: 
Is UPnP Enabled? Yes/No/Unknown:
Do you have a NAT error? If so, what is your NAT type?:
Any Error Codes you encounter: 
Who is your ISP? (Internet Service Provider):

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