I'll try to be brief, but I've been working on this for a while. One day I got on and I couldn't hear anyone through my headset (though they could still hear me). So far I've done the following:
- Tried another headset and followed the online chat headset troubleshoot webpage
- Tried another controller
- Hard reset my Xbox one
- Confirmed that privacy setting for my Xbox Live account are set to allow to chat to everyone
- Opened up all required ports on my router (all 7 ports)
I'm out of ideas. I can confirm that the I can be heard through the headset in both game chat and party chat. I can't hear the "beeps" normally heard when adjusting the volume with the headset controls. I can also confirm that chat does work through my speakers and kinect microphone.
Help please. Thanks.