Xbox One headset mic not found

Hi all

I was on xbox speaking to my friends today, no problems however I had to go out for 5 minutes so turned my xbox off. I came back, turned it back on and it says it cant find my mic which is a Turtle Beach. All updates are done. What should I do? Thanks. Also when I try to get my controller to buzz on device settings, it wont now


Question Info

Last updated July 4, 2018 Views 8 Applies to:


I'm sorry to hear you're having issues.

Have you attempted hard resetting your console? (Holding down the power button for 8-10 seconds)

This usually fixes a lot of problems, but if that does not work go ahead and try to remove your controller from your console and then pair it again.

Let me know if either of these work for you and then we can follow up on it.

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