xbox one hardlock

xbox one hardlocked and crashed gears of war ultimate what should I do

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hi Sydneyblue203, 

Sorry you're having issues with your Xbox One. If it's hard crashed on the home screen, please try doing a hard reset. To do this, with the Xbox on hold the power button down for 5-10 seconds until it shuts off. If it doesn't shut off, unplug the console from the wall, wait 30 seconds, and then plug it back in. 

Hope this helps. Let us know if it happens next time you try to play the game. 

MCP. MCDST. LVL 80

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.