Sorry you're having issues with your Xbox One. If it's hard crashed on the home screen, please try doing a hard reset. To do this, with the Xbox on hold the power button down for 5-10 seconds until it shuts off. If it doesn't shut off, unplug the console
from the wall, wait 30 seconds, and then plug it back in.
Hope this helps. Let us know if it happens next time you try to play the game.
MCP. MCDST. LVL 80
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