Xbox one - Gold live

Hi i have big trouble :/ i buy 12 months gold live card membership. Everything was ok .... i redeem a code that was succesful , but when i try to open "store" or "GOLD-get your free game totay" or something with Xbox Live (internet for example too) that write me error message "Something went wrong - To complete your installation, first cancel it. Then try installing again. For detailed instuctions, select help. ... but i not installing something. When i select detail that write me Error 0x800701E7. I dont now what can i do with this. Can you please help me? Thanks a lot :)

 

Question Info


Last updated July 4, 2018 Views 100 Applies to:

Hello,

the errorcode states that an update has failed and gives the following information

[quote]

Error 800701e7 occurs when you try to update your Xbox One console

You see the following error code when you try to update your Xbox One console:

  • 800701e7

This may mean that the system update you are trying to install is failing validation during the system update file verification process.

Solutions

To resolve this issue, install the Offline System Update Diagnostic Tool.

If you continue to receive this error, or if you want help understanding the steps to install the Offline System Update Diagnostic Tool please contact Xbox Support.


[/quote]

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.