xbox one ghost.

I have been trying to download cod ghost and it took 15 minutes to go to one percent and know it is staying on one percent not moving. All it says is installing 1%.

please help

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Ahoy Conroy,

Sorry to hear about the download troubles. Let's see what we can do. 

Let's start by checking your Xbox Live connection. Download problems are often caused by a weak or intermittent connection to Live. To check your network status:

  1. Press the Menu button on the Xbox One controller.
  2. Select Settings.
  3. Select Network.
  4. Under Current network status, you can see if you are connected to Xbox Live and the strength of your local connection.

 
Let us know what that finds, and we can work from there.  

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its not to do with your network , loads of people having the same issue, me included im on 4% after 3 hours!!!! my internet etc is fine

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please wait 40 minutes, this installation may take several times, please verify your msg and give more details, are you downloading digital game ? or are you installing from the disc ?  after 40mins to 1 hours it should advance to 21% aprox in case of installation from the disc.

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