Xbox One Games and Application Tiles Blank

When I'm on the home screen and on the games and applications page, the tiles for all of my games and applications are blank, as shown in the link below:

I've already tried a restarting the Xbox One, recalibrating my TV settings and resetting my network, but nothing has worked? Help would be much appreciated!


Question Info

Last updated July 4, 2018 Views 13 Applies to:


Have you tried uninstalling one of the games and reinstalling it to see if it corrects the issue?  There may be some file corruption on your Xbox One.  I would try factory resetting the Xbox as well.  

If all else fails you can contact support at

They may have some additional troubleshooting methods.

Hope you get it fixed soon!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.