Xbox ONE Extended Warranty Deception

Hey guys its me again Willy! Today I was about to pay the 69.99 for extended warranty via phone (xbox 800#) 

The last time I spoke to them is when my Xbox one was saying "Kinect Unplugged" I spoke to a lady I have her employee ID number and all.. My question to her was.. "How long do I have till I can purchase Xbox one extended 3 year warranty" her response '120 days after you have purchased console'

So today on 3/16/2014 I called to get my 3 years extended warranty and the lady over the phone said THERE IS NOTHING WE CAN DO YOU WERE SUPPOSE TO PURCHASE WITHIN 45 DAYS of buying the console...

I am a writer for PC GAMER and also GAME INFORMER if you are a gamer you prob read my reviews 

ANYWAYS I am outraged about this deception that xbox support gave me about extending my warranty on this system and I will be doing 4 page article about it in PC GAMER


SO if you just purchased A Xbox ONE remember to get your extended warranty!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Not Trying To Stir The Pot, But It Clearly States On The Registration Page That Extended Warranties Have To Be Purchased Within 45 Days Of Registration. Obviously Someone Made A Mistake Not All Of Us Can Be Perfect. Why Didn't You Read It When You Registered Your System?

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I would keep the article to yourself mate. It clearly states 45 days. If you write for pc gamer I suggest you read a bit more instead.

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Why didn't they tell him the correct information?  If you ask somebody a question, do you always go back to make sure it's right- or can we not assume when we call Xbox support with a question about their product that they would know the correct answer?   Just saying... I know now that they actually don't have all the answers- they just put your info in their system and they either answer it off the answers they were given or whatever it says on their computer screen.  A lot of them don't even have or have used a Xbox one.   Been through 3 consoles now that have not worked correctly- now I'm just sitting here with 1k worth of crap.  Besides what good is a warranty when they can't even get their product to work correctly.

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