XBox One Error Code 0x87de0003

Hi,

I was just done with work, and thought to play a game of Destiny, when much to my dismay, I encountered the subject-line error. The exact sequence of events was thus:

Turn on Console.

Highlight "Destiny" in my Home screen.

Push "A".

Wait 15-20s at the Destiny full-screen Splash Screen.

Get error "Sorry, we were not able to start your game or app. Please try again. If you see this message again, please restart your console. (0x87de0003)".

I restarted my console. I followed the procedures described here:

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1940731.aspx?pi7962=6

And here:

http://www.ign.com/wikis/xbox-one/How_to_Clear_the_Cache_When_Experiencing_Problems

Neither of which resolved the issue. I attempted an uninstall and then a reinstall, but the install will only reach 1% before failing out with the same error.

 

Question Info


Last updated July 4, 2018 Views 39 Applies to:
Answer

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Sorry to hear about the error code 0x87de0003 issue! We have received reports that this issue has been resolved. If you are continuing to experience the error code issue, please let us know. Thanks!

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