Xbox one elite controller rubber grips coming off

is there anything Microsoft can do about there $150 elite controller coming apart within the first year of ownership?

my controller rubber grips started coming off a couple of weeks ago and it's getting worse. I thought this controller was for hardcore gamers but instead it's  literally falling apart in my hands. I checked online and I'm not the only one with this problem.Will there be some kind of repair service for this defect?

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TBF I think it was aimed for owners of hardcore wallets.

Not my best buy cost wise  but as yet its holding together very nicely.

Not after 3 months.

mine seems like new still, and i do use mine alot.  better than the standard controller by far and easier to clean..

Now my left thumb stick is acting up,some times it works and sometimes it doesn't.

I haven't used one of these controllers, but can't you glue the grips back on? I hear that works. Aren't the thumbsticks replaceable?

No issues with mine, love it, swapped my thumb sticks for the domed ones the other night and was well pleased with the different feel.  

Nope i just got off the phone with them myself. My controller has 2 loose sticks and left stick drag, because its pasted the 3 months they will not do anything. I know its insane how they can rip you off like that and say its for hardcore gamers, this controller will not break. I work 8 plus hours a day fulltime and somehow a 4 hours a night gaming broke this so called hardcore gaming controller in less then 4 months. They might make a good controller by 2020 check back then

^ The amount of controllers you claim to have gone through in the other thread indicates the problem is prabably how you treat the controllers and not the hardware itself.  Going through that many isn't normal.  

well i can't speak for anybody else  but I'm on the game almost everyday and I'm not that hard on controllers ether, i own 3 regular controllers from xbox and theirs nothing wrong with those, 2 of them are day one controllers.once the rubber grips starts to peel they warp, i can't even push them back in place without using glue,besides the ppl that have done this also stats that it does not last  due to the rubber warping, and the thumbstick levers are replacable not the actual thumbstick itself.I do not know how harsh "Northern Rush" is on his/her controller but they do bring to light a good point you only have

a 3 month warranty on a $150 controller that's not lasting longer than the $59 controller.The controller is by far the best i've had until it started falling apart.If your planning on purchasing one i would diff recommend it but by it from a store that offers a warranty program its well worth it. I wish i would have done that but at the time i bought mine all the stores where very limited with the stock and offered no warranty program.

well i do not mistreat the controllers or drop them its a issue with the controller if you not having it then your a lucky one. i talked to the eb games here and they have tons of returns on controllers for the same issue to the point where they run out of replacements. All you gotta do is look online to see how many people are having issues its insane.

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Last updated September 25, 2020 Views 22,738 Applies to: