Xbox One does not think I'm the adult!

I have had this account for years and pay each and every month, but it won't let me login to the brand new xbox one I just bought because it says I'm not the adult even though I've selected I'm the adult several times. How insulting.  I'm so frustrated, I'm about to take it back. 

Anyone know how to fix this?


Question Info

Last updated July 4, 2018 Views 2 Applies to: