Xbox one disc drive

http://youtu.be/jAq_zczCOAo

 - New Xbox one.. what is it? what to do?

 

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Last updated July 4, 2018 Views 0 Applies to:

Hey this may by a technical error if its new i would try and return to whoever you bought if from for a refund or replacement or if you want to you can go through support and book a technical appointment

Link to support: support.xbox.com/.../contact-us

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Does it do this just for one disc or for all of the discs you have?

First check this out support.xbox.com/.../disc-error It gives tips on how to troubleshoot the disc drive on Xbox One.

If its just for the one disc, I suggest getting a new one. If you still have the receipt  for it, then go back and exchange it.

If its for all of the discs then it could be a problem with the Xbox and if you still have the receipt, you can go exchange it for a new one.

Or if you want you can go to myservice.xbox.com/.../Welcome.aspx and register your Xbox and have Microsoft fix it after making a service ticket.

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