Xbox One died

So I was playing my Xbox One died on me and now it will not turn on... Anyone have an idea on what has happend?

 

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Last updated July 4, 2018 Views 392 Applies to:

Hey Micaels

Sorry to hear about your One.  Any lights on the power supply? Here is a good walk through to determine what is happening. support.xbox.com/.../console-wont-power-on

Get back to us and let us know.

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Hi axemator, tried those first steps but it will not turn on:-(

Lumia 1020
Microsoft Surface Pro 2

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Power down your Console by holding the button for 5-10 seconds. Unplug the power cord from the back of the Console. Also unplug the power cord from the wall. Wait 30 seconds.

Make sure the outlet has power (if plugged into a surge protector please try plugging the power cord from the Console directly to the wall) - try a hair dryer etc ( I am sure you have checked this already.

After 30 seconds - plug the cord back into the wall then into your console. BEFORE you push the console power button - what color is the LED light on the power supply? If you do not see any LED then we need you to contact support. If I comes to this then I need to know what country your in so I get ya the correct contact info. Let me know sir!

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