I just called about this - my dpad is clicking every time I press "left", and not registering 100% of the presses. Not the worst thing in the world, as most apps and games don't make extensive use of this one button.
WHY is the only method of fixing this:
- ME buying a box and packing peanuts to ship
- Sending it to someplace in Texas
- THEN when it is received in Texas all of the way from NY, Microsoft sends me a replacement??