Xbox One - Controllers Disconnecting Intermittently

Both of my controllers will cut out intermittently while I'm using them and then come back.  This will happen several times within any given period.  I have tried restarting the xbox, the controllers and tried re-establishing connection from the controller to the console with no fix.  I have also changed the batteries and re set up the kinect nothing is working.  

Any help would be great

 

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Last updated July 4, 2018 Views 168 Applies to:

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I am having the same problem. They work fine when connected via USB. Spent 90 minutes on hold before the call got dropped without talking to anyone.

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Same here. Along with the intermittent controller disconnects NBA2K14 keeps kicking me out to the home screen, RYSE and BF4 are stable but this controller thing is annoying.

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Similar issue for me, too. Battery isn't dead, and I've tried two different batteries. They'll disconnect and upon reconnecting, it's even kicked me out and started opening up different apps. Meanwhile I'm sitting there watching a possessed xbox go to town while I'm probably getting rolled in an online game of CoD.

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Original was doing the same and of course MS said just spend another $60 on a new one to test it. Then if it doesn't work send console in for repair. I honestly can understand some issues but this is basic

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I hope is ending it back isn't the answer, just had this happen to me mid game.

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Look on main page there is a subject that a admin answered. Basically buy a new controller and I did. If it doesn't work and it didn't it has to be sent in....SMFH

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What games are you playing when this happens? I ask because it happens to me when I play ryse or bf4, ki works great though without any disconnects

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Try syncing the controller using a us usb cable. I did that and haven't had an issue since...

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same here, sometimes the controller stays connected for about 5 minutes and sometimes it is just constantly disconnecting and connecting.

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I am having this problem too.  Very frustrating!

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