Had this problem for a couple months now. When I play on my Xbox one, suddenly my Xbox one controller would disconnect and I would have to try and reconnect it. The frequency of this would happen often, so I bought brand new controllers twice and that did not fix the problem, the new controller would work for a couple days and then back to random disconnects. I would use the sync button on the side of the Xbox and it would take a miracle for the controller to connect that way. Even when I have the play and charge kit wire in the controller it still disconnects. I read and tried all the methods Xbox one support provided and still does not work. This leads me to believe that the sync on my Xbox one with controllers has malfunctioned.
But maybe I'm wrong. Has anyone else suffer from this problem? Did you just repair the Xbox or is there a trick out there to fixing this problem still?
Currently I am not able to play my favorite games or trust to go in an online match because of the fear my controller will randomly disconnect in the middle of it and take a long time to reconnect.
Thanks for the help in advance!!