Hey everyone, brand new Xbox One. Had it 3 days and the controller will NOT connect to the Xbox One. The instructions say about holding the connect button, etc. It does nothing. no flashes, just a slow xbox light pulse. There's also a connect button on the console, but the instructions make no mention that this button even exists.
These instructions are the ones I'm talking about. Whoever wrote these has never used a Xbox One clearly.
I did notice if I unplug the stock headset that came in the box, I can get it to connect sometimes. Is everyone having this issue?