Xbox one controller issue post Feb 2014 update

Press Xbox button on controller with controller connected to a play & charge cable.

Xbox one boots up and signs me in, but I cant move around the dashboard. Controller appears to have switched itself off and won't switch back on until I disconnect the play & charge cable and press the button on the controller once more. 

Happens intermittently i.e not every time I go on the console, but happens enough to be really annoying. 

Anyone know if this is a known issue? Anyone know if MS shares known issues linked to software updates anywhere on this website?

Thank you


Question Info

Last updated July 4, 2018 Views 0 Applies to: