Xbox One Controller Dead after failed update via USB Cable

I was updating my xbox day one controller and the usb cable became disconnected while updating and now the controller will not power on and the xbox does not recognize the controller when it is plugged in via the usb cable.  Yes the battery is good and no tech support couldn't help.  They refused to cover the controller since it was past the 90 day warranty period and said I needed to purchase a new controller.


Question Info

Last updated July 4, 2018 Views 1,005 Applies to:

Fixed by unplugging the battery pack and leaving it out while plugging the controller in via the usb cable.  Wait a couple of minutes and it turned on like magic.

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