Hi there i have a big problem that only happens on specific games.
When i play Smite or Warframe my controller and headset glitches. there are a few things that happen.
Here are the things that happen:
1- My controller randomly shuts down (this happens a lot specially on smite)
2- My controller is on and connected but suddenly doesn't respond anymore and on screen it says controller is disconnected but its still on and the guide button didn't blink.
3- My controller works fine but my head set suddenly doesn't work any more i cant hear my friends anymore they cant hear me and i cant mute my mic when this happens and i don't hear my friends through my TV after shutting down my controller i can hear my friends through the TV. if i turn my controller back on everything works again for an unknown a mound of time.
4- My controller and headset are working fine but some how my mic is making a strange noise and my friends aren't able to hear me that well, this problem is a recent one.
There is 1 solution to this problem. If i play the games without an headset/mic i have non of these problems.
Its very annoying to play like this in a team where team work is everything. this only happens on warframe and smite.
I don't own a kinect, my console is on a table nothing is blocking or disrupting the signal i play like 1 meter away from my console so the distance between my controller and the xbox isn't more then 1 meter. I'm always careful with my equipment and i never pull the string/cable always the connector it self. The battery pack in my controller is always 100% recharged. this doesn't happen on other games. i haven't tried keeping my controller connect through an USB cable yet and i haven't tried using an other controller. i own the xbox one for almost a half year.
Please can someone help me. or just release an wireless headset like on the xbox 360. i hate being stuck to my controller.