Ive been dealing with my xbox one constantly freezing...I downloaded the Gears of war beta and after I played it and shut out of it my xbox began to freeze everything became lagged and now barley works. My games take 2x longer to install which I now have to install all of them again after I did a factory reset, ive cleared all my caches and deleted my account from the xbox. Ive been in contact with multiple xbox support members and nothing they have suggested works. I cant play a game without my xbox freezing or giving me a black screen of loading. I have witnesses who all know this didn't start happening until I downloaded that beta, I was told that I would have to send my xbox in with 135$ to get it repaired if they could if not then they would send me a refurbished and hope that one works. My concern is why should I have to pay for something that i downloaded and messed up my machine from xbox themselves. I was in contact with customer support on twitter tonight and was told to come over and see if anyone in this Preview Program has any idea how to fix this. Attached is a video showing what is all happening!
If anyone has any ideas or any inputs on how to solve this issue please let me know, im at a loss and im getting real frustrated from being tossed around and led around a bush. just looking for some help and answers!
Thank you for your time! Video: https://www.youtube.com/watch?v=g04udarXwy0