Xbox One Chat Adapter Cable dead.

Hello,
I have a dead chat adapter cable. It worked fine for quite some time on my Turtle Beach Earforce XLA. Then I had to wiggle it around to get a connection, and now it won't even do that. I can hear everything just fine but can't be heard on the other end. I don't know how to register a replacement since I can't find the serial number. I tried to order a replacement cable from amazon but that did not work. Just kind of curious what my options are. If I can register it and get a replacement cable, given I find the serial number, or if there is a specific one online I can buy as a replacement.

 

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Last updated July 4, 2018 Views 5 Applies to: