Xbox one can't get past the green screen get error E303000000008007042C

Xbox was working fine for 3 days after the April 14th update  then I turned it on today and was having issues  getting sighted  so I watched a video through the video app but then the box froze and couldn't get back to dashboard so I manually powerd down the xbox one and after powering it back up  I ran into the issue after getting to the green screen got a black screen with the  the words  system error contact xbox support in English spanish Chinese and a bunch of other languages with the error code in the subject at the bottom . I've tried recycling it  a couple of times and get the same error message after the green screen initial boot. Am I totally ***?

 

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Last updated July 4, 2018 Views 113 Applies to:

Never mind guys ....forgot I left a home movie I put to DVD in the drive  while powering on . The xbox one. We'll you'll get that error message  if you try that ... Ejected the disc at startup and it worked fine .

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I figured it out make sure you don't have a Disc in the Drive while you are starting the System up. If you do you will get the Green Screen.

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I just had this issue myself. I can confirm that ejecting the disk DOES solve this issue :)

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You get the same error message without a disc in there as well.

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I'm having this issue and I haven't had a disc in my xbox for weeks.

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Hey there MASTER MC17!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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