Xbox One broken and returned question

My Xbox One suffered a glitch with the Blu ray app freezing the dashboard and the blu ray glitching out and pixelating like crazy. This was about 3 weeks after launch they sent me a new one no issue but I keep seeing posts about free games here and I was not offered one. Should I have been offered one?

 

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Last updated July 4, 2018 Views 1 Applies to:

Nope it was for faulty drives and it ended at the end of last month