Xbox one bluray

Hey im geting problems with my bluray player on xbox one when i put a bluray in it sounds like my xbox is chewing it up and most of the time the bluray dont load up to play also these are brand new blurays any advice people ? should i phone xbox live up ? 

 

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Last updated July 4, 2018 Views 8 Applies to:

Is it a grinding sort of noise? Could be a faulty drive if it is I would ring support. Seems to be a common fault with the Xbox One.

Yes mate like a grinding noise :(

Damn that sucks is it a day one edition?

This is a known issue and it will be fixed with in the 1404 update.

Sounds like a faulty drive,an update will not be able to fix it.It would have to be sent of for repair/replacement.