Xbox One Blue ray disc playes then stops?

I bought the Xbox One over three weeks ago and so far everything has worked great except for the Blue Ray disc player. For some reason I can get the movie to play but after about 10 to 15 mins the disc stops playing and then takes me back to the Xbox One home screen with an insert disc display. Am I the only one that has this problem and if not does anyone know how to fix, before I take the thing back for another one?

 

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Last updated July 4, 2018 Views 1 Applies to:

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I ended up sending the Xbox in and after about three weeks i received the xbox one back with a letter that they found nothing wrong. Strange thing is it works fine now.

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