xbox one and bf4 freezing on black screens

every time i turn my xbox on after green xbox screen i get black screen for about 2minutes,,,i sign in, then load battlefield4 up and it stays on black screen for another 2minutes before game loads up,,,then i have to change all my ingame settings,,, its like the xbox thinks im loading game up for the first time....PLEASE HELP.........

 

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Last updated July 4, 2018 Views 1 Applies to:

Try a hard reset of the xbox hold down the powe button till it turns off then wait till your power brick light is orange when that happens turn the xbox back on if you have your xbox set to turn on your tv when u hard reset it it will not turn off your tv so turn off your tv after the turn off the xbox it will take about 1 min to 2 min to come back on but when it ready it will turn the tv back on to

I do this after every game update of the xbox one because the xbox has internal problems clearing the cache and if it not clear u get all kind of problems and a hard reset fixs this

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tryd that,,,,still dosnt work,,,,just keeps sticking all the time,,,,,is there any way to speak to someone from xbox on this,,,,,,

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Call them might be a hard drive issue then

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