xbox not reading discs( xbox slim)

i think my disc drive had died, when i put i disc in it says reading, then open tray, as if its empty, i cant launch the game basically eventhough the disc is in there, ive tried all of what xbox.coms official help says which didnt help and ive also put in a laser cleaner disc, it works with all my games, i tried a dvd, and no luck its something wrong with the laser in the drive, oh and ive tried the obvious turn it off and turn it on again, so is my xbox drive screwed because it breaking after a year is pretty poor, i dont even play it too often either

 

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Last updated July 4, 2018 Views 19 Applies to:

call support and set up a repair.

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would that be free, becasue im past 1 year warranty

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Hey there Charlie! Any questions regarding the specifics of your repair should be discussed with phone support, but if you are sure you're outside the 1-year warranty, you would most likely need to pay for the repair. If you do need to start a repair order, you can get that going here online (support.xbox.com/.../repair-process). Let me know if you have any questions on this process, thanks!

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my Xbox cant read the disc and there is nothing wrong with the disk so what gives

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Hey there Saprtan! Can you please make a new post detailing the issue you have? That will allow us to better focus on your particular issue. Thanks!

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Hi, umm my xbox 360 slim, i have auto play on which obviously wont work but when i open and close the tray it says reading for a second with a beeping sound then no spinning and then open tray? PLEASE HELP. ITS GETTING ON MY NERVES!

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