Xbox not connecting to Live.

Hello.  I am having trouble connecting my xbox slim to Live.  The problem started last night and has continued through today.  I have been able to connect and download with no trouble before this.  I have gone through all the steps that the troubleshooting page recommends (resetting the network settings, unplugging, etc).  The xbox connects to the internet just fine, but isn't making the jump between the internet and Live.

Any suggestions would be greatly appreciated.  Thank you for your time.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey CloudFox03,

Are you able to connect directly to your router/modem by a ethernet cord? Also when doing the the connection test does it give you any error? Thanks  

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I'm having the same issue with my standard Xbox Pro. I've been getting disconnected pretty regularly from Live over the past two weeks, but as of today, my unit simply will not connect. Although it registers a connection to the internet, it cannot make the jump to Live. I'm placing the status below. Please help - I need to finish BSG on Netflix!

W:0000-000B

X:0000-F001

Y:00A8-0000

Z:0000-0000

ID FFFF-FFFF

L:8015-1911

Q:8007-0435

Wired

Save me!

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I have had the same problem, is there anything in the room which your  xbox is in which will disrupt the connection. eg. metal objects and so on. Also  how far away is your console, i had to move my room around to get better connection. try opening doors, moving router closer or use an ethernet.

Have you also tried resetting your net via ur xbox (return to default state).

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