Xbox not accepting my password

My other gamertag is on xbox live silver and i am upgrading it to gold, but the xbox says my password is wrong every time i type it in and i've checked that its the right password. Can anyone help?

 

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Last updated July 5, 2018 Views 6 Applies to:

actually i am using a gmail account for that other account but i can't remember if i had to make up a new password or stay but i must have had to have another password for the account that i forgot

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use the forget my password option under the login screen at this site

first sign out then click sign in

then you will be asked for the windows live id and password

underneath that is forgot my password

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