Xbox Music for Kids Account

How can you make it possible to download music on a child's account. Each time we use xbox music to try to download a song, we get the error message that says the content cannot be purchased with a child or teen account.
 

Question Info


Last updated July 5, 2018 Views 14 Applies to:

Hey there Dave,

Sorry to hear you've been having issues downloading music on your child's account.

You should be able to set up the account with permission to download music using the Parental Controls or the specific Control Child Account access to Xbox Music.


Please let us know how those work for you and we'll go from there. 

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While that works for downloading on the xbox console, it does not work for downloading xbox music to a phone with a kids account.  It is the phone and PC scenario that we are stuck on.

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Hi Dave,

Here is How to adjust privacy settings on Xbox.com

Let us know if that works for you, or if you have anymore questions.  

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