Xbox lost my gamertag, can't download profile. error code 80151103

downloaded update around 6am talked to chat and talked to agent. nobody knows why i can't upload my account. why is this not letting me upload. cleared cache, ran xbox test. connection is running from a modem to router. strait to my xbox hardlined. there should be no reason why this dosn't work. please help

 

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Last updated July 4, 2018 Views 88 Applies to:

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Hey guys, the official troubleshooting steps are actually buried in the middle pages of this thread. Because I'm worried about users not being able to find it, I'm going to lock this thread down. If you're having this issue, please create your own thread with a full description of the issue, and the things you've tried to resolve it so far. Personally, I recommend posting in our account management forum, forum 03. :-) Thank you!

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any answers yet? this is getting ridiculous!!

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Having the same problem as you all, still can't download my profile, still getting the error 80151103. Been nearly a month now and the problem still hasn't been fixed.

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YOU GUYS NEED TO GO TO SETTINGS - SYSTEM  - STORAGE/MEMORY - SELECT HARD DRIVE / MEMORY UNIT  AND CLEAR SYSTEM CACHE - THEN GO BACK IN TO HARD DRIVE DELETE GAMER PROFILES

THAT WILL FIX IT

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8015190A is the error i got. how do i post a thread?

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damn ive been trying post here but it ends somewhere else.

just wanted to say i got the same prob today.

I reedemed a 4,000 point card i got at work as a X-mas gift yesterday. I bought a nba jam fire (which hadn't finished downloading yet), some avatar prop,  the Joker costume and short there after i got kicked out while i was browsing some themes.  Now I can't log back in at all waited bout 5 hours  tried about 5 times and i still get the error.

My gamertag is gone if I try to recover it it accepts the email and password but as soon as it starts downloading it stops at about %15. I get the error telling me i can't downlaod my profile at this time please try again later.

Damn i was happy i got the 4,000 points now i regret that i got em. Its just weird that shortly after using the points and buying stuff i loose my profile and keep getting this error.  Not only did i not get the game, but I lost my gamertag.

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what do i do i have tried everything when i try and download my account back it comes up with the error code 8015190A i can't sign in at all, i can sign in to my other accounts, how can i fix this problem, and is it possible to fix?

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Same thing happened to me any help would be appreciated

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Im from Germany.

My profile is gone.

I am followed the instructions.

I have transferred my profile before on an USB-stick.

Try to download my profile> mistake

Now my profile is completely gone.

My transfered profile on USB-stick was deledet.

And i cant download my profile.

Now all my awards are lost?

Any solution?

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im having the same issue and it says at about 15% " Sorry, Xbox  live profiles can't be downloaded right now. Try again later." with this code 8015190A. connection is fine and i tried downloading 23 times and got the same thing. HELP!

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