Xbox loads very slowly and sometimes games wont load until I eject disc tray.

Connecting to my profile when I first boot my system can take up to several minutes. Also it seems I need to eject my disc tray whenever I want to switch games (Even arcade games). The screen freezes and I cannot do anything when I try to switch until I eject. I'm puzzled by this and have tried looking for others with this problem with no luck. I have a slim with a hard drive.


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Last updated July 4, 2018 Views 2 Applies to:

Hey, x16DHamptonx

Sounds like a rough situation & we're happy to help get it back on the right path.  We'd start by clearing cache & then going to the sign in screen to download your profile again. Any change?  Should help clear up the slow starts. If not, do you have any accessories attached to the console? Can you remove those? This would include a hard drive, so take that out as well.  If it works better with nothing attached, then we would start adding accessories back on, one at a time, until the issue returns. Then we'll know what's causing it & can attempt to address that directly. 

Please let us know what happens, we'll be here for you.  

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