We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
You can delete your system cache by going to the XBOX 360 Dashboard > Settings > System > Storage > Highlight your storage device and press Y > Select Clear System Cache and select Yes.
If that doesn't work, I'm curious to know what gamertag your friends see when you send them a message from the XBOX 360 console and on XBOX.com? Try that out as a test and let us know. If they see your new gamertag then it might just be an issue with the account
or some weird bug, you might want to also contact phone support and see what they can do about this.
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