xbox live.com has given me random gamertag ....

my gamertag on here (xboxlive.com) is not the GT I use on my console.

how do I get my xboxlive.com account to sync with my gamertag I use on my console ????

 

Question Info


Last updated July 5, 2018 Views 118 Applies to:

Hey there bud!

 

Okay, try deleting the profile off your Xbox 360 console which can be done by following these steps:

 

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select one of the following:
  • Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

 

Now download the profile that is yours, done so by doing this:

 

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.

Note Not seeing Download Profile? Press X to sign out of your profile.

  1. Enter the Microsoft account associated with your Xbox LIVE gamertag.

 

Make sure you enter the correct Microsoft account, and password in order to recover the correct profile.

 

Keep us posted!

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hi DL9

think we might be going at this backwards !

I want to keep my gamertag that I use on my console. The gt i'm posting with now "gruesomemouse05" , is the one I want rid of.

As far as i know, this gt is not on my console .... or is it ??

sorry for my confusion ....

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So you signed in on this site, with the email associated with your actual profile but it gave you a randomly generated gamertag / profile of which you are not aware of?

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that is correct !!

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Okay, just to make sure that it is the correct email. If you have access to your console, sign on to your profile and on the dashboard, in the top right, will be a mini switch between your gamertag, messages, and then your Microsoft account. When you see your Microsoft account show up, make sure it is the one you are signing with. :)

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