xbox live

hey guys, if i cancel my xbox live gold, which dont run out till february, will i get any credit back, ? i dont go on anymore since my fiancee passed away, but if they dnt give u anythin back then i may aswell give it to a mate or brother, thank you

 

Discussion Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry to hear about your fiancée's passing.

 

Unfortunately you will be unable to get a refund for the services purchased.  

Sorry to hear about your fiancee mate, you wont get any credit back and you cant pass the gold onto anybody so if you want your mate or brother to have it they will need to play on your account

ok thank u guys, guess ill just let me brother use it then, thanx for reply guys

May I on behalf of the Xbox community offer our condolences at your loss , we will always be here if you need anything .

thank you

Also you can buy Microsoft points and use 800 off them to change the gamertag to a different one for your brother; this website will show you how to do so....

 

http://support.xbox.com/en-gb/pages/xbox-live/how-to/xbox-live-account-management/change-gamertag.aspx

 

Finally you should also change the contact email addy for the account; look at the "Change the Windows Live ID associated with your gamertag" section of this website will show you how to do so....

 

http://support.xbox.com/en-gb/pages/xbox-live/how-to/xbox-live-account-management/manage-live-id.aspx