xbox live

i have no idea why i cant sign in to my xbox live account since the update this morning on bt homehub

 

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Last updated July 4, 2018 Views 3 Applies to:

can anybody help me?

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Hi,

Please read:- forums.xbox.com/.../9.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

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i have Xbox 360S but it built in wireless

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You need to post more than that ;) have a look at the link, all of the info is needed especially the error message you get

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where do u find the error message

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Go into your Network Settings on the Xbox and run the Test Xbox Live Connection

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i ve ran it nd it stopped at the first bit

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Please re-read my first post, you will have to provide all of the details in bold in the link I posted to, if you require help you need to provide information so people can help just as you would if you phone support

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