i cant upgrade my xbox live account ,every time i try it keeps comming up with (on the PC)  

date: 14/08/2011 14:31:31
code: 2CD6EB9D36EFCE0
s: uIAvjy+k3hijQuhpCbad+w==
id: ed7bd75b-27cd-4298-bc23-67369e057e47
req: 74dc3591-6d1f-45d4-ba4b-18e6b382e622

and on my xbox the status code is 80190864

what can i do ?


Question Info

Last updated July 5, 2018 Views 6 Applies to:

That code means you have some sort of billing violation on your account. Go to and make sure all of your information is correct, up to date, and that you don't have any balances you may owe. If you can't fix it there, you'll need to call support and talk to billing.

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