xbox live

why does my xbox say xbox live play is not allowed for the active gamer profile when i try to go on xbox live
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Greetings Ross!

Some LIVE services requires paid subscription (Gold membership). Gold membership let's you play multiplayer with friends, watch HD movies from Netflix, HBO GO and much more. More information: www.xbox.com/.../Gold

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.