xbox live

so i just recently got netflix and wanted to have it on my xbox so my internet is working wirelessly i got the adaptor then the xbox live wont connect because it says im baned only problem is i never have had xbox live and i got this xbox last year christmas time as a gift from my grandma and i just want to get xbox live so i can watch netflix. so how can i get this ban to go away? my serial number is 207678575005 and my ticket number is 1158971787. or email [mod removed] thankyou. 

 

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Last updated July 4, 2018 Views 3 Applies to:

If the console is banned, there's no way to have it unbanned. You can read about console bans here - www.xbox.com/.../consoleban

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plus you need a GOLD account to use netflix (wont work on SILVER accounts).

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If what you say is true, then Granny bought a console from someone/somewhere that is used and the previous owner messed around and got it banned.  You can't do anything about it except buy (a new one!) another console.  

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