cant sign in either shouldve been easier to find out like an email notification what are we paying for??????
you are paying for a service that unexpectedly had an issue. it is now back up and running. reset your xbox and you will be able to connect.
When an issue unexpected happends and the website goes down as well, dont expect to have somebody let you know.
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You can always follow status here
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Yep, there is a bit of a hiccup this morning. we provide the Service Alert page as a way to tell at a glance if there are issues with any aspect of LIVE. It's pretty handy :)