We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If you made the purchase through either one then you will not receive a code as it is instantly redeemed on the account that was logged in. If this was the account that made the purchase, your user name is in a gold font which means you have a gold subscription.
You can check https://commerce.microsoft.com and click the Subscriptions tab to verify the purchased subscriptions to that account. Not sure why the console didn't immediately update to reflect the
gold status but verify on your commerce page to see how many subscriptions were purchased. If your console is not reflecting your gold status that you recently purchased, try doing an
Xbox Live Connection Test. This will force the system to obtain your current status. Let us know if this helps and if you have any other questions or concerns. Thank you,
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